IT Support Technician — Customer-Focused Help Desk
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-07-17
Listing for:
Brasfield & Gorrie, LLC
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Brasfield & Gorrie, LLC is seeking an IT Support Technician I to join the Service Desk as the first point of contact for employees needing technical assistance. You will triage, troubleshoot, and resolve issues over the phone, email, and through our ticketing system, delivering outstanding service from the start.
Based on-site at our Atlanta, GA office, you will partner with internal teams, assist with software installations, and maintain knowledge articles to support a smooth, responsive IT
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