Information Technology Specialist II

Court Name/Organization Alabama Northern District Court

Overview of the Position The Clerk’s Office of the U.S. District Court for the Northern District of Alabama is comprised of over 50 professional staff providing administrative and operational support to 14 federal judges located across 5 geographical divisions. The District enjoys a friendly and talented workforce, an interesting and evolving workload, and collegial agency relationships across the U.S. Government and State of Alabama

Location Birmingham, AL

Opening and Closing Dates 06/29/2026 - 07/24/2026

Appointment Type Permanent

Classification Level/Grade CL 27

Salary $60,334 - $98,077

Announcement Number 26-12

• Oversee network support activities such as cabling, first-level troubleshooting, and maintainingnetwork security. Perform data backups and disaster recovery operations.
• Administer and maintain the court's server infrastructure, including Active Directory, emailservers, and file servers, ensuring high availability and performance
• Monitor network performance and troubleshoot connectivity issues, optimizing network infrastructure for optimal speed and reliability
• Manage and coordinate IT projects, ensuring minimal disruption to court operations. Develop,plan, and implement automation improvements.
• Install, configure, update, and repair computer hardware and peripherals, including desktops, laptops, mobile devices, printers, scanners, and multi-function devices
• Configure and install IP telephones, provide basic IP telephone system support, and manage videoteleconferencing equipment
• Respond to help desk calls, emails, and web requests, resolving issues in a timely manner orescalating them as needed. Provide second-level technical support to court staff, including judges,chambers staff, and Clerk’s Office staff.
• Provide hands-on support for courtroom and conference room audio-visual (AV) equipment. Assist with the maintenance of evidence presentation equipment.
• Troubleshoot and resolve technical issues with courtroom technology, including AV equipment,presentation systems, and recording devices, ensuring proper operation
• Provide support and knowledge for an array of Microsoft Office and Adobe applications in an Office 365 environment. Evaluate, test, and implement new operating systems, off-the-shelf andlocally developed software, workstation hardware, and mobile devices.
• Provide ad hoc end-user training on software applications and hardware. Develop and maintain documentation for local software applications, procedures, and systems
• Create and maintain documentation and guidelines for hardware, software, processes, and procedures. Ensure compliance with the Guide to Judiciary Policy, applicable Judiciary IT policies and procedures, and internal controls guidelines
• Provide guidance and mentoring to junior IT staff, assisting them with technical challenges,professional development, and skill enhancement
• Maintain a developed understanding of the latest trends and technologies in the ITfield
• Provide backup coverage for IT staff, as required
• Perform other duties, as assigned

Applicants must possess a minimum of three (3) years of specialized experience in systems administration, network operations, and end-user support. Experience should include hardware management, routing and switching, Windows server administration, Active Directory, network diagnostics, data backup and disaster recovery, and enterprise troubleshooting. Experience with Microsoft 365, virtualization technologies, backup solutions, and IT project implementation is highly desirable. Candidates must demonstrate strong analytical, organizational, interpersonal, and communication skills and be capable of explaining technical concepts to users with varying levels of technical expertise.

Experience working in or with the Federal Government is preferred.

The incumbent must be detail-oriented and possess strong problem-solving skills; able to communicate accurately, effectively, and timely with colleagues, senior executives, and across agencies; and highly skilled in the use of automated systems and…