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ServiceNow Platform Lead – IT Ops & Automation

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Protective
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    Systems Administrator, IT Specialist, IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Protective seeks a Platform Administrator II to own Service Now ITSM, CMDB, workflows, and reporting within the IT Operations Strategic Platform Administration team. You will administer, maintain, and enhance the platform, ensuring stable, secure, and reliable operations for our enterprise.

The ideal candidate has ITIL Foundations, 2+ years of Service Now admin experience, and strong communication, with ability to collaborate with developers, architects, and business stakeholders.

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