CICS Systems Programmer

Senior Systems Engineer III – CICS Systems Programmer Overview

We are seeking a Senior Systems Engineer III – CICS Systems Programmer to support the integrity, performance, configuration, documentation, and reliability of server operating systems, hardware, storage, and/or application software within an assigned area of responsibility.

This role is well suited for someone with strong mainframe, systems programming, troubleshooting, documentation, audit, disaster recovery, and performance management experience.

• Maintain and monitor usage, performance, and resources for assigned systems, hardware, storage, and/or application software.
• Troubleshoot day-to-day technical issues related to assigned systems and platforms.
• Develop, configure, customize, document, and modify system configurations.
• Support patching and version maintenance activities.
• Schedule testing and maintain documentation related to audit requirements and disaster recovery planning.
• Maintain technical documentation for assigned software, hardware management tools, and appliances.
• Participate in audit and disaster recovery practices and activities.
• Participate in root‑cause problem analysis across technology and business areas as needed.
• Perform capacity planning and performance tuning activities for assigned areas of responsibility.
• Assist in developing entry‑level personnel through mentoring, technical training, and related support.

• Seven years of experience in one or more of the following areas: system administration on Windows, Unix, or another distributed platform; systems programming on a mainframe platform; storage management within a large SAN environment; software development; internal audit; or information security.
• In lieu of seven years of experience, a bachelor's degree and five years of experience in one or more of the same areas is acceptable.
• Experienced demonstrating strong logical reasoning, problem‑solving, and analytical skills.
• Ability to translate technical knowledge in a way that supports another person's understanding.
• Experience working with team members, team leads, end users, business partners, and management during day‑to‑day operations and project‑based activities.
• Ability to help ensure software and hardware functionality, performance, and availability.
• Willingness to develop and train entry‑level staff on operational and systems management tasks related to the area of expertise.
• Experience managing day‑to‑day operational workload and assigned projects within established deadlines and time frames.
• Organizational skills to work with vendors and notify management and team members of pending patches, upgrades, and functionality enhancements.
• Experience maintaining and monitoring usage, performance, and resources while troubleshooting day‑to‑day issues.
• Strong written and verbal communication skills.
• Experience documenting initial system configuration, change management, audit, disaster recovery, and business continuity information while keeping required system documentation up to date.

• Bachelor's degree in IT or related field.
• Advanced‑level certification in mainframe, Db2 database, network, UNIX/Linux, or storage designations in a systems engineering track.
• Experience leading mid‑scale IT infrastructure projects.
• Experience working in an IBM z/OS mainframe environment.
• Knowledge of CICS architecture, internal interfaces, and resource management.
• CICS systems programming experience.
• SMP/E experience.
• CICS Plex configuration and management experience.
• Understanding of common mainframe utilities and programming languages such as COBOL, JCL, SQL, and REXX.
• Performance and capacity management experience using BMC tools.
• CICS application programming experience.
• Familiarity with other core mainframe products such as Db2 and MQ.
• BMC tools support experience, including installation, configuration, and maintenance.
• Automation development experience using languages and tools such as REXX, Python, YAML, and Ansible.

• Experienced in supporting complex systems environments with a focus on reliability, performance, and availability.
• Comfortable troubleshooting operational issues and participating in root‑cause analysis.
• Strong documentation habits across configuration, change management, audit, disaster recovery, and business continuity activities.
• Able to work with both technical and non‑technical stakeholders across day‑to‑day operations and project work.
• Interested in mentoring and helping entry‑level staff grow technically.

Salary range will be disclosed per local law. Eligible for discretionary bonuses. Benefits include medical, dental, vision, and a 401(k) retirement plan.