Observability Engineer – Active Secret Clearance

Responsibilities

• design, implement, and maintain observability solutions that provide deep insight into the health, performance, and behavior of PCE and cloud infrastructure
• collaborate closely with development, operations, and cross-functional teams to proactively identify and resolve issues, improve system performance, and optimize resource utilization
• leverage the full capabilities of the Ops Ramp platform, including Metrics Collection & Analysis, Log Management, Alerting & Notifications, Automation, and Dashboards & Reporting
• design, implement, and maintain observability solutions with Ops Ramp as the core platform
• ensure data accuracy, quality, and integrity across observability systems
• use Ops Ramp data to troubleshoot performance issues and collaborate with development and operations teams to identify root causes
• continuously assess and optimize the performance and effectiveness of the Ops Ramp platform

• Strong understanding of cloud platforms: AWS, Azure, and/or GCP
• Experience with container technologies:
  Docker and Kubernetes
• Proficiency in scripting languages such as Python, Go, or Bash
• Experience with SQL and No
  
  SQL databases
• Solid understanding of networking concepts and protocols (TCP/IP, HTTP)
• Ops Ramp experience strongly preferred
• Experience with at least one additional observability tool (e.g., Datadog, New Relic, Prometheus, Grafana, Elastic Stack, Splunk)
• Strong communication and collaboration skills
• Excellent analytical and problem-solving abilities
• Ability to work independently and within a team environment
• Passion for continuous learning and improvement
• U.S. Citizen with active Secret clearance
• Required Certification:
  DoD 8570/8140 compliant security certification, such as Security+ or higher (e.g., CISSP, CASP)

Demonstrates expertise in designing and maintaining observability solutions using the Ops Ramp platform, with a strong focus on cloud infrastructure, performance optimization, and data integrity. Proficient in scripting, container technologies, and observability tools to enhance system performance and troubleshoot issues.