Senior Level Technician

Senior Level Technician

Mountain Brook Board Of Education

Job Description

Reports To:

Director Of Technology/Local School Technology Coordinator

Qualifications:

• Experience with current Windows, Chrome and Apple operating systems
• Experience with configurations, and troubleshooting Windows laptops and desktops/towers; MAC computers, various laptops and iPads;
  Chromebooks, and network printers
• Experience with network and local machine software installations
• Experience with device management and MDM programs.
• Experience with imaging.

Responsibilities:

• Image/configure computers, Chromebooks, and laptops.
• Configure and set up network printers and copiers.
• Set up and/or move technologies as necessary by rotation schedule and as directed by Director of Technology.
• Set up and break down of technology equipment as needed for presentations and training.
• Perform hardware maintenance and upgrades including workstations.
• Maintain and repair/replace classroom, office, and meeting room technologies.
• Troubleshoot panels, projectors and replace projector bulbs.
• Install and troubleshoot document cameras.
• Maintain inventory of necessary parts and determine need for replacement parts.
• Provide technical support in all areas deemed necessary by the Director of Technology.
• Respond to and ensure service requests are successfully completed requests in a timely fashion.
• Maintain appropriate documentation in all areas of responsibility.
• Communicate with local technology coordinators at each site regarding service request progress in one of the following ways: conference, e-mail, voice mail, or written note.
• Serve as liaison with vendors as appropriate.
• Work with Network Administrator to ensure a safe and secure network.
• Maintain Dell Certification.
• Other duties as assigned by the Director of Technology.

Terms Of Employment:
Twelve months (240 days) annually. Day as defined by the district.

May exercise the 30-minute working lunch option. A working lunch is defined as being on-call and must be taken in an area where his/her work is performed.

Evaluation:
Performance will be evaluated in accordance with Board policies on evaluation of non-certified personnel.