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Senior IT Help Desk Analyst - Incident Manager & SOX-Aware

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Synergis
Full Time position
Listed on 2026-07-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 34440 - 48216 USD Yearly USD 34440.00 48216.00 YEAR
Job Description & How to Apply Below

Synergis is seeking a frontline IT support professional to serve as the single point of contact for business partners within the Technology Organization, providing timely assistance via phone and voice channels. The role includes educating end-users about current and future technology products, coordinating with Infrastructure Operations Center and other teams, and ensuring accurate incident documentation for trend analysis and call avoidance.

Key requirements include a B.S.

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Position Requirements
10+ Years work experience
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