Opentext Admin

Senior CCM Architect

Are you ready to lead a mission-critical transformation? We’re looking for a Senior CCM Architect to spearhead a major migration initiative as we transition from Open Text xPression to Open Text Communications (Exstream). This is your chance to make a lasting impact on how we deliver accurate, government-mandated correspondence to millions.

As the architect behind this migration, you’ll take ownership of moving 1,200+ templates to Exstream, redesigning processes for efficiency, and setting the standard for excellence in CCM. You’ll also serve as a trusted advisor and mentor, empowering both technical and business teams to thrive in the new environment.

This isn’t just a project—it’s a transformation. If you’re passionate about optimizing complex systems and leading teams through change, we want you on our team.

• Lead the migration of correspondence templates from xPression to Exstream.
• Analyze and optimize existing processes to improve performance and scalability.
• Mentor and train technical and business teams on Exstream best practices.
• Collaborate cross-functionally with business owners and application developers to ensure seamless delivery.
• Guarantee compliance and accuracy for all government-mandated correspondence.

• 8+ years leading correspondence generation projects.
• 5+ years hands-on experience with Open Text Communications (Exstream).
• Proven ability to work with both technical and business stakeholders.
• Exceptional communication and documentation skills.
• Track record of training and mentoring teams.
• Meticulous attention to detail—accuracy is non-negotiable.