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Tech Support Pro - Frontline IT & User Access
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-08-20
Listing for:
Fusion HCR
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Fusion HCR is seeking an IT Support Analyst to provide front-line technical assistance for employees, ensuring access to necessary technology to perform duties efficiently. The role serves as the first point of contact for technical questions, diagnosing issues, and documenting activity while escalating when needed.
The ideal candidate will have a bachelor’s degree in IT/CS or related field, with strong troubleshooting, Windows, networking, and familiarity with AD, VoIP, Service Now, and Cisco.
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