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Technical Support Specialist I — Cloud & UC

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Momentum Telecom
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Momentum Telecom in Birmingham, AL is seeking a Technical Support Rep 1 - ECS to deliver advanced technical support to Momentum Retail customers and escalate reseller issues as needed. The role is based in our Birmingham, AL office with occasional scheduling flexibility.

You will handle high-volume calls, utilize resources and follow workflows to resolve problems, maintain performance standards, and provide excellent customer service.

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