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Taxpayer Tech Support Specialist
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-08-27
Listing for:
Neumo
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Neumo in Birmingham, AL is seeking a File Local Call Representative to provide technical support to taxpayers via phone and email. The role emphasizes strong problem solving, clear communication, and guiding users through troubleshooting steps in a customer-facing environment.
Candidates should have at least one year of customer service or tech support experience; help desk experience is a plus. The position involves documenting interactions and collaborating with colleagues to implement
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