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Cloud Services Support Specialist
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-09-04
Listing for:
McLeod Software
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
McLeod Software is seeking a Cloud Services Technician to work directly with customers and internal teams to resolve day-to-day technical issues within McLeod Software Cloud Services customer environments.
You will be the first point of contact for Cloud Services support requests and basic server alerts, escalating more complex issues to Cloud Services Administrators as needed. This role requires strong communication and teamwork to ensure timely resolution and customer satisfaction.
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