Desktop Administrator

POSITIONDESCRIPTIONFORST.CLAIRCOUNTYSCHOOLSYSTEM

Approved January
2019

TITLE:

Desktop Administrator

JOB GOALS:Toprovide supporttoallend-users

To maintain,analyze,troubleshoot,andrepaircomputersystems, hardware, and computer peripherals

Tocreateimagesandupgradesforallcomputingdevices

To create and enforce all security policies for the school system

Totrackandmaintaininventoryofhardwareandsoftwarelicenses To plan for technology disaster recovery

FLSA STATUS:Non-Exempt

REPORTS TO:Technology Director

MINIMUM QUALIFICATIONS:

• Highschooldiplomaorits equivalent
• Atleastthree(3) years’experienceintechnicalcomputertechnologyorina related field
• Possessknowledgein Microsoft systems
• PossessknowledgeinMAC OS
• Possessknowledgeinvirusandmalwarepreventionanderadication
• Possess knowledge of Microsoft
  
  Server,Active Directory and Group  Policy
• Proficiencyinnetworkoperationanddiagnosingnetwork issues
• Abilitytodeveloplongtermstrategiesandperformcapacityplanningforfuture technology hardware needs
• Possess knowledge oftechnologydisasterrecoveryconceptsand needs
• Possessknowledgeofcurrenthardwareandtechnologiesavailableonthe market and trends for the future
• Possess knowledge ofimagingsoftwareandbeabletocreateanOSimageon all platforms
• Abilitytotestanddeploytechnologyupgradesthroughouttheschool system
• Possessknowledgeoftechnologyindustrybestpracticesandsecurity recommendations
• Possessknowledgeofvariouseducationalnetworkplatformsavailabletoschool systems
• Abilitytoprovidecustomer support
• Possessandmaintainavaliddriver’s license
• Abilityto meetthe suitability criteria foremploymentand/orcertificationlicensure under the Alabama Child Protection Act of 1999 and Act No.
• Abilitytoworkcollaborativelyasateammemberwithlargeand/ordiverse groups
• Physical strength,mobility,dexterity,stamina,andacuitytoperformjob responsibilities
• Proficiencyinoral,written,andelectroniccommunicationsandabletouse various technological devices/software
• Abilitytobepunctualinregular attendance
• Abilityandwillingnesstoworkaflexiblescheduleif needed
• Suchalternativestotheabovequalificationsasthe Boardmay require.

• Demonstratessupportfortheschoolsystem,its purpose,direction,and priorities.
• Demonstratestheabilitytomulti-taskandtoprioritizetasksefficiently.
• Maintainsconfidentialityofany Boardof Education business ,itsstaff,andits students.
• Demonstratesandmodelsregularandpredictable attendance.
• Demonstratesprofessionalappearanceanddemeanoratall times.
• Uses technology for communication, presentations, research, data analysis, budgeting,recordkeeping,reporting,scheduling,andotherjobresponsibilitiesas required.
• Documents,maintains,upgrades,orreplaceshardwareandsoftwaresystems as needed.
• Supportsandmaintainsuseraccountinformationincludingrights,security and systems groups.
• Identifies,researches,andresolvestechnicalissues.
• Assistsenduserswithalltechnical issues.
• Assistswithonboardingandorientingofnew employees.
• Utilizes Help Desksoftwareforproblem  resolution.
• Maintainssecurityonallnetworkeddevices.
• Assistsindeterminingcurrentandfutureneedsforsoftwareand hardware.
• Workswithvendorstoassurethepurchaseofqualityandsufficienthardware and software to meet current and future needs.
• Workswithadministratorsandenduserstoassurethepurchaseofqualityand sufficient hardware and software to meet current and future needs.
• Assuresallsoftwareisuptodateandfunctionsproperlyintheschool system.
• Assistsotherteammemberswithspecialprojectsandrequests.
• Assists Technology Directorandstafftoresearchvariouseducationalplatforms  available for schools.
• Modelsandmaintainshighethical standards.
• Reportspotentialproblemsand/orworkplaceirregularitiestoappropriate administrative personnel.
• Demonstratesinitiativeinidentifyingopportunitiesforimprovementinareasof responsibility.
• Participatessuccessfullyintrainingprogram…