Systems Analyst-Senior

Job Description - SYSTEMS ANALYST-SENIOR (T238534)

SYSTEMS ANALYST-SENIOR - ( T238534 )

Description

SYSTEMS ANALYST-SENIOR

University of Alabama at Birmingham

The Senior Systems Analyst serves as the primary technical and functional liaison for the analysis, design, implementation, and support of enterprise systems used across the school and clinical environments. This role leads complex system initiatives from concept through deployment, ensuring solutions meet institutional standards, regulatory requirements, and operational needs. The Senior Systems Analyst collaborates with school leadership, clinic administration, Central IT, and HSIS to deliver secure, reliable, and scalable technology solutions.

This position also provides technical leadership and mentorship to junior analysts and oversees the department's ticketing workflow and support processes.

General Responsibilities

Contributes to the continuous improvement of departmental systems and digital capabilities.

Promotes a culture of cybersecurity awareness and responsible data stewardship.

Helps maintain stable, efficient, and well-supported technology environments.

Promotes clear communication and collaboration across user groups and technical teams.

Assists in coordinating initiatives that advance departmental and institutional goals.

Provides essential support that enhances daily workflows and service delivery.

Key Duties & Responsibilities

Leads the evaluation, planning, and development of hardware and software systems that meet departmental needs.

Oversees installation, testing, documentation, and deployment of new technology platforms and tools.

Creates and delivers training that strengthens information security practices across the organization.

Ensures reliability and performance through ongoing monitoring, troubleshooting, and optimization.

Facilitates communication between users, technical support teams, trainers, and operations staff.

Provides organizational, scheduling, and tracking support to keep initiatives on time and aligned with objectives.

Assists with daily departmental operations to ensure smooth and efficient workflows.

Recommends investments that enhance computer labs, classrooms, and supporting infrastructure.

Provides leadership, coaching, and oversight to professional and support personnel.

Adheres to IRB guidelines and maintains compliance with institutional and regulatory frameworks.

Models secure practices and completes required annual training, including HIPAA and FERPA.

Performs other duties as assigned.

Additional Responsibilities

Systems Analysis & Solution Design

Collaborate with clinic leadership, faculty, school administration, and operational teams to gather business requirements, assess operational needs, and design effective technology solutions.

Translate functional and business requirements into detailed technical specifications, implementation plans, and project timelines.

Evaluate new applications, system enhancements, and integrations to ensure alignment with institutional standards, security requirements, and long-term strategic objectives.

Identify opportunities to improve workflows, business processes, and system configurations to enhance operational efficiency and user experience.

Systems Integration & Project Coordination

Partner with Central IT and HSIS to ensure systems comply with enterprise architecture, security standards, and integration requirements.

Coordinate with vendors, technical teams, and internal stakeholders during system implementations, upgrades, conversions, and troubleshooting activities.

Participate in the planning, testing, and deployment of system integrations, data exchanges, and infrastructure enhancements.

Monitor project progress and provide status updates to stakeholders to ensure…