Documentum Architect, SR

DOCUMENTUM ARCHITECT, SR.Birmingham, Alabama | Southern Company Services JOB SUMMARY

The Documentum Architect, Sr. is the technical leader for Southern Company’s enterprise Open Text Documentum environment. This role helps direct the Documentum technical team, establishes platform and solution architecture, and owns the supportability of Documentum customizations, integrations, infrastructure, and related components.

The architect will lead the platform through its transition to Linux and container-based deployment and will remain accountable for architecture, reliability, security, lifecycle management, and support after the platform is operating on containers. The role works directly with business partners to understand needs, prioritize enhancements, plan upgrades, and lead implementation of solutions that deliver sustainable business value.

• Provide day-to-day technical leadership for the Documentum team, including support ticket resolution, technical direction, work planning, design decisions, issue escalation, mentoring, and knowledge transfer.

• Own the end-to-end architecture and technical health of the enterprise Documentum platform across development, test, production, and disaster recovery environments.

• Take ownership of supporting, maintaining, troubleshooting, and modernizing all Documentum customizations, integrations, workflows, jobs, utilities, and extensions.

• Enforce standards for Documentum development, configuration, source control, testing, deployment, documentation, monitoring, and production support.

• Lead the migration of Documentum components from Linux to containers, including architecture, configuration, deployment, testing, operational readiness, and support transition.

• Own the ongoing container operating model after migration, including vendor image updates, Helm and deployment configuration, security remediation, monitoring, capacity, resiliency, patching, upgrades, and rollback planning.

• Lead investigation and resolution of complex production issues that span Documentum, custom code, Java and application servers, Linux, containers, Oracle, storage, identity, network services, and third-party products.

• Partner with business stakeholders and product owners to understand needs, evaluate requests, define requirements, assess options, and prioritize enhancements, maintenance, and lifecycle investments.

• Translate business priorities into a practical technical roadmap and lead the design, estimation, implementation, testing, release, and support of approved enhancements and upgrades.

• Coordinate with application developers, infrastructure teams, cybersecurity, database administrators, storage teams, enterprise architects, vendors, and business partners to deliver secure and supportable solutions.

• Plan and lead Documentum upgrades, patches, migrations, disaster recovery exercises, performance improvements, and adoption of new platform capabilities.

• Perform architecture, design, code, and implementation reviews and ensure technical risks, dependencies, and support impacts are understood before production deployment.

• Maintain current platform, integration, customization, recovery, and operational documentation.

• Serve as the primary technical contact with Open Text and other vendors for product support, compatibility, defects, security findings, and product direction.

• Participate in on‑call support and planned maintenance activities as needed.

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field is preferred. Equivalent relevant education and experience may be considered in accordance with company guidelines.

• Significant experience designing, developing, administering, supporting, and upgrading…