Personal Lines Account Manager

About the Role

An independent insurance agency seeks an experienced customer service professional to join their team as
Personal Lines Account Manager
. They are rapidly growing and need someone who can immediately assume a portfolio ofhome, auto, umbrella, and other personal risk coverage, some placed with standard carriers and others that write high value properties for affluent clients.

• You’ll oversee the full account lifecycle, from onboarding new clients to working with existing insureds on renewals
• Throughout the year you ensure inquiries and policy requests are addressed in a timely and accurate way
• You’ll audit files and watch for coverage changes where there may be gaps, giving you an opportunity to share new products and coverage enhancements with clients

• Minimum 2-3 years of personal lines insurance experience in client service with responsibilities for policy management and working directly with underwriters and clients on coverage issues
• Active insurance license

Location: Birmingham, AL Hybrid schedule is available.

Tagged as: account manager, administrative, agency, auto, client manager, client service, csr, customer service, homeowners, insurance, middle market, personal lines, project management, umbrella