Subrogation Claim Specialist

Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the Assurance America team. For 25 years, Assurance America has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. The Subrogation Claims Specialist manages the subrogation process, ensuring the recovery of funds from liable third parties.

This role involves investigating claims, negotiating settlements, and collaborating with legal and claims teams to maximize recoveries.

Each day at Assurance America is different, but as role in department, you will:

• Identify subrogation opportunities.
• Investigate, negotiate, subrogate and settle first and third-party losses.
• Compile and send subrogation packets and letters.
• Maintain recovery targets set forth each month.
• Ensure cases are called as scheduled and aging is maintained.
• Demonstrate professionalism when dealing with contacts.
• Maximize Collection efforts and customer satisfaction; work with analytics to optimize
• Practice collection and research techniques to ensure timely resolution.
• Maintain accurate and complete documentation of all activity.
• Submit claims for referral
• Respond to inquiries within 24 hours to maintain customer service.
• Other duties as assigned by supervisor/manager.

Understanding of Arbitration Forums and E-Subrogation Hub websites preferred. Ability to effectively communicate (with insureds, claimants and other insurance companies to gather information.

Required Bachelor’s Degree Strong negotiation and settlement skills Excellent written and oral communication skills with individuals from all backgrounds Ability to multi-task in a high-volume call environment. Excellent organizational skills and ability to handle multiple tasks Must be an independent worker and able to work with minimal supervision.

Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds t be able to travel.

We strive for excellence in how we serve our policy holders and agents, and have since we opened our doors in 1998. We believe in creating a culture where all associates have a chance to learn and grow. We also take part in directing 5% of our earnings to fight homelessness, which gives hope with every policy purchased. We're grateful for the team we've created and the values we stand behind.

We've pledged to be direct, results driven, and dedicated to the success of our business and each other.