Local Owner
Job in
Birmingham, Jefferson County, Alabama, 35209, USA
Listed on 2026-03-03
Listing for:
Jim 'N Nick's
Full Time
position Listed on 2026-03-03
Job specializations:
-
Management
General Management, Healthcare Management, Operations Manager, Hotel Management
Job Description & How to Apply Below
Essential job functions include, but are not limited to the following:
Leadership
- Understands and promotes the Jim 'N Nick's BBQ culture and brand image to benefit the organization.
- Provides their team with the information and resources they need to do their jobs effectively.
- Passion for Jim 'N Nick's to become best in class and the energy and motivation to help get us there.
- Partners with each GM and team to establish goals/priorities and corresponding action plans/strategies.
- Role model of Jim 'N Nick's core values.
- Makes solid decisions on hiring, promotion, and separations.
- Communicates performance goals and standards so that GMs understands expectations.
- Actively listens to determine needs and concerns and quickly responds.
- Communicates with supervisor on successes and road blocks as needed.
- Takes ownership of their responsibilities and is accountable for actions.
- Maintains strong relationships with all members of the management team.
- Implements operational best practices.
- Seeks and welcomes the opportunity to learn new techniques and tasks.
- Builds support and commitment among others around company initiatives.
- Maintains required Health Department and Company standards at all times.
- Ensures that facilities are maintained properly, including equipment and building maintenance.
- Ensures all company standards, procedures and policies are being followed.
- Ensures locations under his/her supervision are consistently providing guests with best in class service and an excellent environment.
- Is a role model for guest service and satisfaction and guest recovery.
- Monitors guest comments and ensures guest complaints and/or needs are handled promptly and with good judgment.
- Monitors staffing levels, on-boarding, training programs & succession planning to ensure market is overstaffed and prepared with bench strength.
- Coaches and develops Managers and Team Members for current and future responsibilities.
- Analyzes own performance to develop self-improvement objectives.
- Ensures that wages are equitably administered and that disciplinary actions are documented.
- Monitors schedules to ensure a balance of business needs and quality of life commitments are achieved.
- Maintains consistent performance standards for all Team Members.
- Develops teamwork and engagement. Provides quality time with Managers and Team Members.
- Responds in a timely manner to Manager and Team Member needs, concerns and feedback.
- Regularly praises, rewards and recognizes their team.
- Ensures retention of Managers and Team Members directly measured by turnover data and better than industry average.
- Establishes an atmosphere of inclusiveness, fairness and mutual respect.
- Monitors costs to ensure they remain within budget while quality and service standards are maintained.
- Educates and assists management in analyzing P & L's and creating cost improvement objectives/plans.
- Effectively manages individual G & A expenses, as well as the Capital Expenditures budget and process.
- Establishes cost improvement objectives and implements specific action plans.
- Manages inventory standards and procedures to ensure that accuracy and consistency.
- Prepares challenging and realistic location budgets for approval by COO.
- Follows and audits cash-handling policies and procedures and ensures that they are followed.
- Demonstrates strong business acumen.
- Demonstrate current knowledge about the industry and the community.
- Partners with Marketing to creates sales building plan with a strong focus on community programs.
- Translates community involvement into tangible sales, creates brand awareness and seeks position of influence within the community.
- Measures ROI on community partnerships.
- Leads the new restaurant opening process to ensure successful opening.
- Minimum of five (5) years in Casual Dining/QSR General Manager role.
- Minimum of three (3) years in Multi-Unit Leadership role.
- Strong background in restaurant operations.
- Proficient with Microsoft Software Package (Outlook, Word, Excel, PowerPoint).
- Ability to demonstrate strong business and financial acumen.
- Ability to coach, motivate, provide feedback and develop others.
- Strong attention to detail and decision making ability.
- Demonstrates strong analytical and strategic thinking ability.
- Identifies and analyzes problems and develops workable solutions.
- Excellent oral and written communication skills and strong negotiation skills.
- Must have strong planning, organizational and time management skills
- High level of interpersonal skills.
- Deliver results for which he/she is accountable.
- Dependable, flexible, and professional demeanor .
- Ability to maintain a high level of confidentiality.
- Maintains high standards of personal ethics; is consistently honest and truthful in all situations.
- Ability to stand for long periods of time and work in a restaurant…
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