Operations Manager

Job Description

We are seeking an Operations Manager responsible for day-to-day operational health, overseeing internal processes, coordinating cross-functional teams, managing budgets and vendors, and ensuring programs and services are delivered efficiently and on schedule.

Key responsibilities:

• Oversee daily operations across departments, ensuring workflows are efficient, documented, and consistently followed
• Develop, monitor, and refine operational policies, procedures, and performance metrics
• Manage operational budgets, track expenditures, and identify cost‑saving opportunities
• Coordinate procurement, vendor relationships, and service contracts
• Lead, mentor, and evaluate operational and administrative staff
• Ensure compliance with regulatory, legal, and organizational standards
• Prepare operational reports and present performance data to senior leadership
• Identify process bottlenecks and implement continuous improvement initiatives
• Support strategic planning and execute organizational initiatives on time and within budget
• Coordinate facilities, logistics, and resource allocation

• Bachelor's or Master's degree in Public Administration
• 3+ years of experience in operations, administration, or program management (5+ preferred)
• Demonstrated experience managing budgets, staff, and cross-functional processes
• Strong organizational, analytical, and problem-solving skills
• Proficiency with office and project-management software

• 5+ years of experience in operations or program management
• Experience in a nonprofit, government, or public-sector environment
• Familiarity with grant management or public funding compliance
• Process-improvement or project-management certification (Lean, Six Sigma, PMP)
• 401(k) with employer match
• Paid time off (vacation, sick leave, holidays)
• Professional development funding and opportunities