Operations Manager

Description

Budget Car and Truck Rental has an opening on our airport team for an Operations Manager. The position will be overseeing a department at our airport facility for our rental operations. Managers are responsible for ensuring effective operations of the department and effective leadership of the team.

• Benefits: PTO, holiday pay, health, dental, vision, and 401K
• Bonus opportunity and growth potential

• Oversee and ensure proper function of operational departments
• Manage fleet and product flow to match customer need and reservation schedule
• Operate the computer counter agent control system (open and close rental contracts, contract modification, print and update manifest etc.)
• Track and maintain daily inventory both physical and computerized
• Promote and sell coverage and upgrades (additional insurance, GPS, rental car upgrades, etc.)
• Opening and closing procedures, safeguarding security measures
• Perform office duties: answering phones, ordering supplies, photocopying, and handling routine inquiries, etc.
• Prepare reports and document daily work activities
• Address customer inquiries (explanation of charges, vehicle damages, directions, etc.)
• Support a team environment by assisting other agents, locations and/or other areas when needed
• Coach and educate team members as needed
• Train, supervise and motivate team members

• Must be 18+
• Good driving record
• At least 2 to 5 years management and customer service experience