Facilities Superintendent

The Facilities Superintendent is responsible for the overall maintenance, safety, functionality, and appearance of all Credit Union facilities across multiple states. This position oversees the daily operation and upkeep of branch locations, ensuring buildings, grounds, equipment, and systems are maintained in a safe, clean, efficient, and professional manner for employees, members, and visitors.

The Facilities Superintendent reports to the Branch Operations Manager and works closely with departmental managers throughout the organization. This position may also receive directives from the CFO and CEO as needed and may have direct supervisory responsibilities.

This role is responsible for coordination and overseeing maintenance, repairs, renovations, and facility improvement projects across the Credit Union footprint, including new branch construction, updates to newly acquired facilities, and ongoing maintenance of existing locations. The Facilities Superintendent must ensure all facilities remain operational, presentable, and compliant with applicable safety standards and organizational expectations.

The Facilities Superintendent manages relationships with contractors, vendors, and service providers for building systems, equipment, maintenance programs, and repair services. This position is also responsible for responding to facility emergencies as needed, including after-hours situations that may impact branch operations, safety, or security.

The ideal candidate must demonstrate strong organizational skills, problem-solving abilities, independent decision-making, and the ability to manage multiple projects and facility needs across various branch locations simultaneously.

Key Responsibilities:

Oversee the maintenance, functionality, cleanliness, and overall appearance of all Credit Union facilities across multiple states

Ensure branch buildings, grounds, parking lots, landscaping, and exterior areas remain safe, clean, and professionally maintained

Coordinate and perform general facility maintenance, including lighting replacement, minor plumbing repairs, minor building repairs, and equipment maintenance

Monitor and maintain irrigation systems, including seasonal startup and winter shutdown procedures

Oversee HVAC, plumbing, electrical, mechanical, and other building systems to ensure proper operation and timely repair

Coordinate inspections, preventative maintenance, and repair services for facility systems and operations equipment

Manage facility-related construction projects, including new branch construction, renovations, remodels, and updates to newly acquired buildings

Coordinate and oversee contractors, vendors, and service providers performing maintenance, repairs, installations, or contracted services as needed

Monitor contractor performance to ensure work is completed safely, efficiently, and according to credit Union standards

Respond to facility emergencies and urgent maintenance situations during and after normal business hours as necessary

Ensure all facilities comply with safety standards, operational requirements, and credit union expectations to provide a safe environment for employees, members, and visitors

Assist with moving, installing, purchasing, and transporting furniture, equipment, files, supplies, and other operational materials between branch locations

Conduct alarm testing and ensure proper reporting and communication of alarm-related issues to management

Maintain records related to facility maintenance, inspections, repairs, vendor services, and operational projects

Communicate facility concerns, project updates, operational issues, and recommendations effectively with management and branch personnel

Travel regularly between branch locations within the Credit Union footprint to access facility conditions and operational needs

Prepare annual reports for suggested branch projects within the assigned budget

Performs other duties as assigned

Essential Qualifications and

Competencies:

Training, education, and experience that demonstrates possession of the required knowledge and competencies

Associate degree or technical certificate in electrical systems, HVAC systems, or related field preferred, experience may be substituted for college

Excellent analytical and project management skills

High level of discretion and judgement in vendor communications

High level of proficiency and understanding of systems such as HVAC, plumbing, electrical, mechanical and code compliance

Must be able to travel between branch locations 20-30% of the time Excellent communication and listening skills

Ability to work independently and as a team member

Excellent oral and written skills

Americans with Disabilities Act (ADA) Statement:

The physical demands and work environment characteristics described here are representative of those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential…