Starbucks Store Manager- AC​/Element

Position:Starbucks Store Manager
- New Opening AC/ Element

Location: Birmingham, AL

Job :2200

# of Openings:1

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change.

If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Starbucks Store Manager!

The Starbucks Store Manager contributes to the company success by leading the team to create and maintain the Starbucks Experience for our local patrons and hotel guests. The Store Manager is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing financial performance, and managing safety and security within the store.

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
• 401k with employer MATCH!
• Paid PTO!
• Uniforms Provided for most positions!

• Setting goals for the team, developing organizational capability, and providing leadership.
• Listens and communicates well with others within and outside of Starbucks.
• Creates a team environment that is positive and productive.
• Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty.
• Adapts quickly to change and makes timely, thoughtful decisions.
• Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the team.
• Displays a customer comes first attitude by training and holding Team Members accountable for delivering legendary customer service.
• Drives the implementation of company programs by developing action plans and directly motivating and instructing the team to implement them to meet operational and organizational objectives.
• Manages with integrity, honesty and knowledge that promote the culture, values and mission of The Chattanoogan Hotel.
• Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store Team Members to ensure smooth flow of operations.
• Provides coaching and direction to the team to take action and to achieve operational goals. Constantly reviews work environment and key business indicators to identify problems, concerns, and opportunities for improvement.
• Welcome and acknowledge all guests according to company standards, providing eye contact and a warm welcome as they enter the Starbucks areas; anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Acts with integrity, honesty and knowledge that promote the culture, values and mission of the company.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs
• Follows operational…