Strategic Communications Student Assistant - Internal Communications

This is a student employment position. Applicants must be currently enrolled at Highlands College to be eligible.

The Strategic Communications Student Assistant provides writing, editorial, digital communications, project coordination, and administrative support to the Internal Communications Specialist and Strategic Communications team. The role helps ensure timely, accurate, and effective communication to Highlands College students, parents, and teammates across approved internal channels. The Student Assistant prepares first drafts, supports newsletters and digital platforms, maintains audience groups and project workflows, and performs quality‑assurance checks while working within established strategies, approval processes, and brand standards.

This position provides meaningful professional experience while increasing the operational capacity of the College’s internal communications function.

• Supports recurring and project‑based internal communications for students, parents, teammates, and other internal audiences by preparing materials for email, newsletters, text messaging, Reach, myHC/intranet, SharePoint, Microsoft Teams, and other approved channels.
• Prepares communications from approved source information and helps ensure messaging is timely, accurate, audience‑appropriate, and consistent with Highlands College tone, voice, values, and communication standards.
• Maintains communication calendars, schedules, deadlines, and distribution plans so the Internal Communications Specialist has clear visibility into upcoming needs and competing priorities.

• Develops first drafts of routine student, parent, and teammate communications, including announcements, emails, newsletter content, text messages, event reminders, intranet content, FAQs, instructions, and other internal communications, for review and approval by the Internal Communications Specialist.
• Proofreads and edits communications for grammar, spelling, punctuation, clarity, consistency, formatting, and adherence to established communication standards.
• Performs quality‑assurance checks by verifying dates, times, locations, hyperlinks, contact information, calls to action, audience details, and other critical information before content is submitted for final approval.
• Flags unclear, incomplete, conflicting, or potentially inaccurate information for resolution before communications are finalized.

• Supports production of recurring student, parent, teammate, and other assigned newsletters by gathering approved submissions, organizing content, drafting or editing copy, formatting materials, and preparing each issue for final review.
• Checks links, dates, event details, calls to action, and formatting to improve accuracy and consistency before distribution.
• Maintains organized records of submissions, deadlines, approvals, and published newsletter content and follows up on outstanding information as directed.

• Creates, updates, and maintains student groups, communication lists, and audience segments in Reach and other approved platforms according to established criteria and direction.
• Prepares and stages communications within Reach for review and distribution by the Internal Communications Specialist and supports basic communication reporting or engagement tracking as requested.
• Follows established procedures for student information, platform access, audience management, confidentiality, and data privacy.

• Prepares updates for myHC, SharePoint, intranet sites, and other approved internal digital platforms by drafting or formatting content, organizing materials, checking links, and identifying outdated information.
• Coordinates prepared updates with the Internal Communications Specialist, who retains publishing authority until training, permissions, and approved publishing procedures are established.
• Helps organize pages, resources, and documents so internal information remains current, accurate, and easy for intended audiences to use.