RN-Clinic Nurse​/Call Center - Support Services

Schedule: Monday-Friday 8am-5pm

Location: Support Services, Avondale Business Center

Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

The RN-Clinic/Call Center is responsible for provision and management of patient care in a clinical area for specific age and patient populations. The RN-Clinic/Call Center delivers care to patients utilizing the nursing process of assessment, planning, intervention, implementation, and evaluation and works within codes of practice and professional guidelines. The RN-Clinic/Call Center is responsible for accurately and efficiently triaging the telephone calls that are received from patients, their caregiver, relatives and other members of the healthcare team.

This involves prioritizing patients’ health problems according to their urgency, educating/advising patients, scheduling appointments and making safe, effective clinical decisions under the direction of the patients’ physician.