Nurse Preceptor

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

The purpose of a Nurse (RN) Preceptor is to educate and empower our Center Nurses to deliver high-quality patient care by equipping them with the knowledge and skills they need.

At Oak Street Health, you will serve as a dedicated preceptor for new hires and support skill-building for established Oaky Nurses through the delivery of local training for onboarding, new company-wide or regional implementation support, and remediation for skills and competencies.

This role requires high levels of flexibility, energy, attention to detail, mastery of the role, skill in training, and problem‑solving skills.

You will be expected to build relationships with a wide variety of Oak Street Health team members (Oakies) throughout the region and across the organization, working frequently with Oaky Nurses throughout their lifecycle and collaborating closely with Directors of Clinical Support and center-level leaders to meet identified needs for precepting throughout the region(s) in which you cover.

You will work to create an engaging and welcoming environment through team communication and delegation to empower other members of the care team to deliver the best care to our patients.

During non-precepting hours, RN Preceptors may provide float RN coverage supporting center-level needs throughout the region, assist in driving quality care improvements in alignment with regional priorities, and perform other duties to support regional performance as needed.

RN Preceptors report to the regional Director of Clinical Support.

• Nurse Onboarding for New Oaky Nurses (0.5 - 0.6 FTE, or more as needed in region)
  Displaying proficiency in this role and executing job responsibilities in a safe and consistent manner
  Create a welcoming and engaging environment to meet the needs of new Oaky Nurses
  Demonstrate excellence in interpersonal skills through adaptable communication techniques and eagerness for collaboration
  Provide competent nursing education by demonstrating sound clinical knowledge and clinical excellence
  Developing skills and competencies needed to be an effective preceptor by attending required training and skill development sessions.
  Execute local onboarding of all new Oaky Nurses
  Help a new Oaky put into practice what they have learned in onboarding and assess readiness to perform independently in role
  Empower RN IIs, who serve as center-level site mentors
  Support remediation and performance coaching for Oaky nurses
• Nurse Training and Reinforcement for current RNs (0.2 - 0.3 FTE - secondary to Precepting responsibilities for new hires)
  Actively collaborate and monitor the outcomes of training initiatives and implementations
  Identification of opportunities for quality care improvements through chart audits, observation, and feedback
  Execute training experiences to support company-wide and regional initiatives/implementations
  Support remediation and performance coaching for Oaky nurses
• Float Coverage (0.1 - 0.2 FTE - tertiary to Precepting and Training responsibilities)
  Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner
  Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations
  Provide clinically competent triage and symptom management to patients who may or may not be physically present
  Utilize standardized protocols for medication management, prescription refills and prior authorizations.
  Conduct thorough and accurate reviews of patient medications and update as needed
  Provide comprehensive education and direct patient care, particularly around chronic conditions; may occur in person, over the phone or in group settings
  Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels
  Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate
  Create a welcoming and engaging environment to meet the needs of our patients, communities, families and teams where they are
  Delegation of activities to other clinical care team members to support the needs of our patients
  Participate in care team meetings to discuss patient care and clinic operations
  Deliver an exceptional patient experience through service, responsiveness and respectful care
  Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed
  Performs other related duties as assigned

• Active…