Concrete Quality Manager

3129 Inv. Dornell Cousette St Tuscaloosa Alabama 35401

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The Regional Quality Manager (RQM) is responsible for providing Quality Assurance guidance and support to their respective manufacturing locations. This includes indirect supervision or strong dotted line reporting structure between the RQM and plant quality personnel. This dotted line reporting structure ensures the RQM’s have a voice in plant quality activities. As such, the RQM will provide quality related guidance directly to plant quality personnel.

Additionally, the RQM is expected to work with plant management to help them understand how their plants are performing relative to quality requirements, and work with them on areas of opportunity. The RQM works directly with the plant quality representatives to evaluate quality metrics, which includes evaluating Cost of Poor Quality (CoPQ) data, identifying areas of opportunity, and implementing solutions.

At times the RQM provides high-level guidance, participates as part of a factory led team, or lead events. RQM’s also support QMS compliance, participate in and/or lead third party and customer audits, RCCA (root cause and corrective Action) review and approval, contract review, etc. The incumbent must be capable of distinguishing between Quality requirements that may vary significantly between the ESS and Utility divisions, different market channels present within each division, design types, special customer requirements and several national or international welding and inspection standard guidelines or codes.

A thorough understanding of welding processes used at each site is necessary. An RQM has stop work authority as it pertains to non-conforming product.

• This position reports into Vice President of Concrete and has no direct reports
• This role requires travel to the different concrete plants throughout North America. While the amount of travel will ebb and flow, it is reasonable to assume travel time may be 25%-50%
• Assess all quality metrics to determine where the best opportunities are to reduce cost (e.g., CoPQ, FPY, field issues, etc.)
• Provide overall QA guidance to manufacturing site quality personnel
• Guide and support QC teams at respective manufacturing plants to recognize, prevent, and correct defects before they reach the customer
• Provide containment, root cause, and corrective action guidance to respective plants
• Work with plant quality personnel to understand and evaluate quality metrics
• Provide guidance to plant management relative to plant performance as it relates to quality
• Ensure standardized inspection processes are in place at manufacturing sites
• Ensure inspection requirements are clearly communicated to the QC teams including inspector certification requirements
• Investigation of customer complaints and implementing or issuing corrective actions as needed
• Support QMS compliance
• Lead and/or assist with customer and 3rd party audits
• Review and approve quality related RCCA
• Participate in contract/specification review
• Assist with R&D efforts for new products or designs; specifically, developing inspection criteria
• Assist with MOC (Management of Change) process for quality related items
• Ability to lift to 50 pounds, as needed

• This position is a change agent and cannot accept status quo
• This requires the individual to successfully work with circumstances where change is required…