Shift Manager

Overview

Murphy Family Restaurants is a family-owned franchisee for over 30 McDonald’s restaurants across Southeast Alabama and the Florida Panhandle. We are looking for talented Shift Managers to join our growing team! Shift Managers lead shifts, making sure customers get a fast, accurate, friendly experience at every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great quality, service and cleanliness for customers.

This role requires at least 1 year of management experience, preferably in a quick service restaurant. Shift Managers enjoy flexible scheduling (part‑time or full‑time).

• Plan each shift (e.g., crew positioning, stock levels); monitor crew performance and take action to ensure the team meets McDonald’s standards.
• Maintain safety and security during the shift; ensure cash controls are in place.
• Oversee shift profitability; manage labor and food costs.
• Meet shift targets; identify danger zones and give effective direction.
• Handle and oversee crew schedules; coordinate breaks, enforce labor laws and company policies, and drive high performance.
• Supervise and lead food safety procedures and cleanliness measures to meet McDonald’s standards.
• Address customer concerns; follow the customer recovery process when necessary.
• Provide encouraging leadership to crew and managers to deliver an outstanding guest experience.
• Cultivate and encourage training, education, and continued learning within the restaurant.
• Assist assigned departments (People, Kitchen, or Guest Services) to meet their goals.
• Other duties as assigned.

• At least 1 year of management experience, preferably in a quick service restaurant.
• Passion for helping and serving customers and team members.
• Strong customer service and support focus.
• Effective and professional communication skills.
• Ability to make decisions and provide solutions in a fast‑paced environment.

• Flexible scheduling.
• PTO & paid vacation, after meeting eligibility requirements.
• Company‑paid telehealth (Doctor on Demand).
• $3,000/year in college tuition assistance.
• Same‑day pay available with Tapcheck.
• McDonald’s training and advancement opportunities.
• Free meals and 30% national employee discount at participating locations.
• Exclusive discount program.

• This job posting contains some information about what it is like to work in a McDonald’s restaurant but is not a complete job description. Employees perform a variety of tasks daily, and this posting does not list all essential functions.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.

I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application.

I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or am hired. I understand that I need to contact the franchise organization for information about its privacy practices.