Parts Expeditor - Earthmoving

Position Summary

The Parts Expeditor is responsible for processing service department parts orders, working both independently and on a team. The individual in this position must be familiar with machinery including earthmoving equipment, on‑highway trucks, and allied products. The Parts Expeditor will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.

• Process and order parts for technicians to use on work orders
• Generate purchase orders for the service department
• Order supplies for the service department, shop supplies and safety supplies
• Effectively communicate with service department personnel to address customer needs
• Monitor the statuses of service orders on backorder and provide updates

Education

• High school diploma or equivalent

Experience

• Experience using personal computers including Microsoft Word and Excel.
• Basic typing skills are required for this position.
• Must possess or demonstrate the ability to quickly acquire the following required skills and competencies:

Skills and Competencies

• Telephone, verbal, and written communication skills
• Microsoft 365
• Strong technical/equipment repair skills

Job Training

• Microsoft Office
• ERP System
• Compliance training

Working Conditions

• Work is performed in an office environment. Some work may be required in the warehouse from time to time, or handling parts issues in the service shop.
• Steel toe shoes are required.
• Non‑prescription safety glasses and other PPE will be provided by TTCO.

Physical Requirements

• Speaking
• Listening
• Writing
• Sitting
• Using a keyboard
• Reaching
• Kneeling
• Grasping
• Stooping
• Lifting up to 25 lbs.

• Dedicated – Devoted to a task or purpose with loyalty or integrity
• Team Player – Works well as a member of a group

• Verbal Communication (required)
• Written Communication (required)
• Microsoft Office (required)
• Parts Identification (required)
• Computer (required)
• Customer Service (required)

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.