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Account Manager

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: The Monson Group
Full Time position
Listed on 2026-02-16
Job specializations:
  • Sales
    Business Development, Sales Representative
  • Business
    Business Development
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Account Manager (Cradle-To-Grave Freight Broker)
Role Overview

The Account Manager role functions as a full cradle to grave freight broker position. This role owns freight execution from pickup through delivery while actively prospecting, closing, and growing new customer accounts.

This is not a service only role. Account Managers are responsible for quoting, booking, carrier negotiation, and load management while building their own book of business in a fast-paced brokerage environment. As your book reaches scale, you will be eligible for dedicated support teams (Track & Trace, Carrier Sales, CSR, etc.), allowing increased focus on revenue growth and account strategy.

Key Responsibilities
Cradle to Grave Freight Execution
  • Quote, book, and manage shipments from pickup through delivery
  • Source and negotiate with carriers to balance service and margin
  • Track freight and communicate proactively with customers
  • Maintain full ownership of loads until accounts reach scale
New Business Development
  • Prospect, and onboard new customer accounts
  • Build and manage a self-generated sales pipeline
  • Drive revenue growth through new customer acquisition and expansion
Account Ownership and Strategy
  • Own customer relationships end to end
  • Set pricing strategies and negotiate rates
  • Identify opportunities to expand lanes, modes, and volume
Market and Process Management
  • Maintain accurate activity and shipment records
  • Monitor market conditions and pricing trends
  • Utilize TMS and internal systems effectively
Qualifications
  • Minimum 1+ year experience in freight brokerage or logistics
  • Proven ability to bring on new business
  • Experience using TMS systems
  • Strong communication and negotiation skills
  • Ability to thrive in a fast-paced environment
  • Entrepreneurial, performance-driven mindset
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