Agent Development Director

Description Drive Revenue Growth Through Strategic Agent Partnerships

CRST The Transportation Solution is seeking an Agent Development Director to own top-line revenue growth across our Flatbed Solutions and brokerage network. This isn't a transactional sales role—it's a strategic position for someone who understands how to build scalable agent networks while simultaneously developing customer freight opportunities that keep capacity flowing.

You’ll be responsible for recruiting and developing high-performing agents and fleet owners, closing new customer accounts, and ensuring both sides of the equation work together to drive profitable growth. This role requires someone who can think like a business builder, not just a salesperson.

• Location :
  Remote, but candidates must be based in the Southeast (Atlanta, Birmingham, Jacksonville or Nashville) or the Midwest (Chicago, Detroit or Indianapolis) region.

• Travel :
  Variable, based on market coverage and partnership development needs

• Compensation :
  This pay scale represents a good faith estimate of the salary wage range the company reasonably expects to pay upon hire for this position: $90,000-$140,000 per year. A final offer amount will depend on factors such as prior relevant experience, skills, and location.

• Incentive Eligibility :
  Performance-based bonus and commission structure

• Benefits :
  Comprehensive medical, dental, and vision coverage; 401(k) with company match; paid time off; life and disability insurance; employee assistance program; professional development opportunities; and additional benefits that support your overall wellbeing

The Agent Development Director sits at the intersection of network growth and customer acquisition. You’ll be building a pipeline of reliable agent partnerships while simultaneously securing the customer freight that makes those partnerships valuable. This dual mandate means you need to understand both sides of the logistics equation—how to attract quality capacity and how to fill it with profitable freight.

Unlike traditional sales or recruiting roles, this position requires you to think strategically about market coverage, regional growth opportunities, and how customer needs align with network capabilities. You’re not just filling lanes or signing agents—you’re building a sustainable, scalable business model.

Success here means understanding pricing dynamics, competitor positioning, and market trends well enough to make informed decisions about where to invest your time and which partnerships will drive long‑term value.

• Recruit, onboard, and develop high‑performing agents and fleet owners with full accountability for revenue production across the network

• Build and manage a disciplined agent pipeline informed by regional market analysis and growth opportunities

• Own the complete customer sales cycle—prospecting, negotiation, and contract execution—to secure new business

• Ensure consistent loading opportunities that attract and retain quality capacity across your regional network

• Analyze market conditions, pricing trends, and competitor activity to inform both agent recruiting and customer targeting strategies

• Maintain real‑time CRM accuracy with daily updates to pipeline visibility, forecasting, and performance tracking for both agent and customer revenue streams

• Partner cross‑functionally with operations, pricing, and sales leadership to ensure service commitments are operationally executable

• Develop strategic relationships with agents and customers that create durable, long‑term partnerships

• Align customer freight opportunities with capacity strategy to drive network growth

• Travel as needed to build relationships, close deals, and support network development

• Consistent top‑line revenue growth from both agent production and customer freight acquisition
• A robust pipeline of qualified agents and customers that demonstrates predictable, scalable growth
• High agent retention and productivity driven by consistent loading opportunities and strong relationship management
• Accurate forecasting and CRM discipline that gives leadership clear visibility into revenue trajectory
• Str…