Practice Advocate

Schedule
:
Monday through Friday, 8:00AM to 5:00PM

The Practice Advocate will work to maintain and cultivate business opportunities by calling current Lunovus physician offices located in their designated territories. This individual will recognize Practice needs to increase sales of company products. The Practice Advocate will also develop and maintain trusted relationships with decision makers and other key buyers within the practice.

• Call each of the physician offices with their designated territories, with an expectation of 60 to 80 calls per day
• Close additional purchases of products and services
• Process incoming sales orders.
• Enter new customer information into database as needed.
• Address Practice issues or concerns.
• Optimize sales opportunities by listening and learning about physician practice and upsell and cross-sell.
• Act as support for Territory Sales Reps in the field in coordination of territory practices
• Work with various departments to fulfill orders, sample requests, account changes
• Use CRM to track calls and sales

• 3-5 years in a sales role cold calling professional offices
• 1-3 years in a call center environment, focused on customer service and support
• Critical thinker with excellent analytical skills and strong problem-solving ability who can manage multiple projects simultaneously and thrives in a fast moving, hands-on environment
• High School Diploma or equivalent
• Experience with CRM applications
• Exceptional interpersonal and communication skills, including writing, speaking and active listening
• High energy level, positive, and enthusiastic

Please note that this job description is not designed to cover or contain comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may have changed at any time or without notice. The ideal candidate should be flexible, possess excellent communication skills, and be able to complete daily responsibilities with limited supervision.

Ideally, this person can hit the ground running, will make an immediate impact, and is interested in an extended, multi-year role where they can make a significant contribution to the growth and success of Lunovus LLC.

• Associates or Bachelor’s degree

Equal Opportunity Employer

Lunovus LLC. is an equal opportunity employer. Lunovus LLC is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Applicants must be authorized to work in the United States. As part of the selection process this role may require an assessment and professional references to determine suitability. An offer may be subject to financial and criminal background checks.

In addition to the responsibilities listed above, individuals may perform other duties assigned. It is vital to regularly encourage, motivate and learn from each other.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full Time Yes

Health, Dental, and Vision Insurance Yes

PTO Yes

Life, Short, and Long-Term Disability Insurance Yes