Operations Manager

At Speedy, our growth is your opportunity to join our high energy team! We are looking for a candidate who excels in collaborative environments. You’ll thrive in this position if you’re a clear communicator, natural relationship builder and hard-working teammate. There isn’t a better time to join our growing Birmingham branch!

• Focus on building new relationships with carrier partners across the country and growing existing ones.
• Sharpen your negotiation and customer service skills alongside our team.
• Build internal relationships with our business development team members and work together to find the best solution for Speedy clients.
• Emphasize service – you will be measured on KPI’s such as on-time deliveries, accurate rate confirmations, proactive tracking, and obtaining POD’s.

• A strong work ethic is essential. If hard work does not come naturally to you, this may not be a good fit.
• Minimum 5+ years of experience in cradle to grave truckload brokerage
• Strong communication skills, with a demonstrated ability to get things done over the phone, through email, and face to face.
• Experience with DAT is a must, along with strong carrier vetting capabilities
• Develop new and grow existing carrier relationships (lead generation, cold calling, and referrals)
• Negotiate price, drive process and improve efficiency
• Identify issues and work cross functionally to improve service and find better solutions