Market Sales Specialist - Birmingham

Role Summary

The Market Sales Specialist (MSS) plays a vital role in driving sales and supporting customer growth in the assigned market. This position focuses on expanding sales and building customer relationships with car dealers and independent tire retailers.

The Market Sales Specialist reports to the Regional Sales Leader.

• Approachable –
  If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.
• Adventurous –
  What Tire Hub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.
• Relentless –
  We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end.
• Speedy –
  Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast.

• Achieve daily, weekly, and monthly sales targets for Car Dealers and Independent Tire Retailers within the assigned territory.
• Build and maintain strong relationships with existing customers.
• Prospect and develop new business opportunities within both Car Dealer and Program Dealer channels.

• Provide comprehensive training to car dealership and program dealer associates on product knowledge, manufacturer and shareholder programs, sales techniques, and tools.
• Organize and lead sellout events, promotional activities, and training sessions.

• Utilize consultative selling techniques to understand customer needs and offer competitive, tailored solutions.
• Manage and communicate manufacturer sales incentive programs to key decision-makers at Car Dealerships and Program Dealers to drive business.

• Ensure administrative compliance, including customer enrollment and accurate record‑keeping in CRM tools.
• Collaborate with Product Assortment Managers to ensure optimal inventory levels in the local market.
• Provide market support for TLC expansions and new market launches.
• Effectively communicate with internal teams, including TLC staff, Pricing, Shareholder contacts, Operations, Credit, and Accounts Receivable.

• Track performance based on sales results, customer activations, year‑over‑year growth, margin performance, and other key performance indicators (KPIs) as defined by the business.
• Ensure personal adherence to Tire Hub policies, procedures, and guidelines.
• Participate in ongoing training requirements through in‑class, in‑person, or computer‑based learning modules as assigned.
• Complete other tasks assigned by VP of Sales, Director of Sales, Regional Sales Leader, or other senior leadership members as requested.
• Approach challenges with energy and a sense of urgency.
• Communicate effectively, delivering clear messaging to all audiences and owning the communication process.
• Build collaborations and partnerships to meet shared objectives.
• Focus on customer relationships, delivering customer‑centric solutions and maintaining promises.
• Drive results by consistently achieving goals, holding teams accountable, and leveraging data for performance management.
• Operate effectively in ambiguous situations and optimize work processes for continuous improvement.

• Bachelor’s degree in Sales/Marketing/Business or equivalent preferred.
• 3+ years of sales experience in the automotive or tire industry.

• Strong ability to build and maintain relationships with Car Dealers and Program Dealers.
• Skilled at identifying customer needs and offering competitive solutions to drive business growth.
• Strong organizational skills, with attention to administrative compliance and accurate record‑keeping in CRM tools.
• Excellent verbal, written, and presentation communication skills for interaction with internal teams and external customers.
• Ability to troubleshoot issues related to sales, customer needs, or inventory challenges while working…