Customer Service Representative

• Day 1 Benefits Coverage with low cost Medical, Vision, Dental
• Day 1 Paid-time Off and Vacation
• 4.5% Company Match 401(k) plan
• Competitive Compensation and Bonuses
• Company-paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Training and Advancement Opportunities

• Attend sales meetings, training and activities; to include performing additional duties as needed
• Communicate, collaborate and interact with team members from supply chain, outside sales and management
• Consult directly with sales and customers to ensure adequate communication and information is conveyed
• Issue sales orders for customer purchase orders.
• Process all customer transactions accurately and timely including sales orders, inquiries, quotes or returns
• Provide technical support to Sales and directly to customers with inquiries and customer complaints
• Support the sales team in managing existing accounts and building strong relationships with new customers
• Support the Sales Team in research, data collection and analysis
• Telephone and face to face contact with customers providing recommendations, price/job quoting, and entering sales orders
• Work in close-knit team environment with other Sales Specialists to drive both individual and team performance.

• 1 or more years of sales experience required; with previous knowledge in Construction industry a plus
• 1 year of experience in a Customer Service role preferred
• Ability to demonstrate strong organizational and communication skills, utilize company resources and deliver exceptional customer service (internal & external)
• Basic computer skills such as familiarity with Microsoft Office (Word, Excel, PowerPoint) required

• 4-Year College Degree preferred

CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.