Account Manager

Birmingham, Alabama, United States of America

Lockton is seeking a driven, client-focused professional to join our Energy team. This role is designed to flex across experience levels, making it a strong fit for both early-career professionals and those with prior insurance or client service experience. At Lockton, we’re Uncommonly Independent—and we’re looking for a self-starter who brings initiative, curiosity, and a proactive approach to client service.

As an Account Manager, you will partner with Account Executives and team members to support and manage an Energy portfolio. You will play a key role in delivering high-quality service, building client relationships, and driving day-to-day account management activities while developing technical expertise in commercial insurance. Depending on experience level, you will take on increasing ownership of accounts, client interactions, and strategic responsibilities.

• Support the management of an assigned book of Energy accounts in partnership with senior team members
• Build and maintain strong client, carrier, and internal relationships through responsive, professional service
• Serve as a day-to-day contact for client needs, demonstrating discretion, accountability, and a proactive mindset
• Assist with renewal processes, including data gathering, submission preparation, and proposal development
• Review policies, quotes, binders, and endorsements for accuracy and completeness
• Coordinate with carriers to support quoting and renewal negotiations
• Support new business onboarding, including account setup and documentation collection
• Assist with preparation of client-facing materials, reports, and presentations
• Maintain accurate account documentation and policy records throughout the lifecycle
• Contribute to contract reviews and support coverage analysis
• Stay informed on industry trends and market developments impacting clients

• Bachelor’s degree in Risk Management, Business, Finance, or related field (or equivalent experience)
• 0–3+ years of experience in insurance, business, or client service
• Self-starter with the ability to take initiative and manage responsibilities independently
• Strong interpersonal skills with the ability to manage client relationships with professionalism, discretion, and sound judgment
• Excellent written and verbal communication skills
• Strong organizational and time-management abilities with attention to detail
• Analytical mindset with problem-solving and critical-thinking skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity. At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone.

We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences.

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.