Auction Sales Coordinator

Auction Sales Coordinator – Birmingham, AL

Altec’s auction subsidiary, JJ Kane, is seeking an Auction Sales Coordinator to support sales and operational processes, advocate for customers, and act as a liaison between our direct sales force, customers, and auction operations teams. The role will work closely with a defined group of outside sales associates to ensure the highest level of customer satisfaction and enable the outside sales team to focus on acquiring new consignors.

• Provide quotes and pricing, enter and track consignments, contract shipping, assist buyers with delivery, and communicate credit terms.
• Respond immediately to customer requests for information on auction day.
• Serve as customer service representative for inquiries leading up to each auction.
• Coordinate with Accounts Receivable on invoice and credit terms and resolve collection issues.
• Accurately cost and complete all steps required for quoting each product, ensuring quotes meet corporate format and content standards.
• Capture and communicate customer requirements efficiently.
• Process orders per corporate procedures in a complete and accurate manner while meeting projected time parameters.
• Develop and maintain knowledge of commonly sold products, customers, administrative and production processes.
• Handle operational issues such as pictures, specifications, descriptions, and conditions.
• Coordinate decommissioning, cleanup, and approved maintenance for consignments from the region.
• Assist with data acquisition for items to be sold in the region.
• Approve items for inclusion in the auction and on the website.
• Enter fees for items sold in the Timed Auction.
• Review invoices for accuracy and deliver them to customers.
• Arrange pickup of consignments with the transportation coordinator.
• Use PO system to enter all reimbursable costs into the database.
• Review payout information to ensure all costs are charged back to each consignment.
• Demonstrate consistent progress toward proficiency in training areas as defined in the training objectives document.
• Attend classroom and online training sessions to enhance skills and build knowledge.
• Perform all other duties as assigned.

• Bachelor’s Degree (required). Preferred majors:
  Sales, Business.
• Availability for overnight travel on rare occasions.
• Proficiency in math and computers, specifically Microsoft software.
• Ability to analyze problems and develop solutions.
• Strong communication skills.
• Self‑management of time and tasks.
• Demonstrated customer and people skills.
• Ability to work with team members and with minimal supervision.

Altec Industries, Inc. and its affiliates are equal‑opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.