Sales Professional-Inside Sales

Our associates celebrate lives. We celebrate our associates.

• Lead Generation:
  Holds self-accountable for prospecting a minimum of 1‑2 hours each day.
• Obtains referrals from families served at the location.
• Networks and builds community and civic relationships.
• Explains and presents presentations to families served and referred families.
• Maintains and tracks activity levels to ensure productivity.
• Builds relationships with families:
  Responds to client inquiries in a timely, respectful, sensitive and professional manner.
• Connects with families through listening, honest communication and genuine concern.
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them.
• Stays in touch with families to ensure satisfaction.
• Prepares for all appointments and performs all procedures with professionalism and attention to detail.
• Follows through on all customer problems and requests.
• Builds trust‑based relationships to earn the right to ask for referrals.
• Earns the right to gain referrals to offer protection to family members, relatives and friends, by educating them on the benefits of pre‑planning.
• Teamwork:
  Represents a continuous link from services provided at need, through after‑care, to providing services to protect families in the future.
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and/or cemetery staff, to provide seamless, high‑quality service.
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and/or sales.
• Shares family concerns with the rest of the SCI team.

• Education:
  
  High school diploma or equivalent; 1‑2 years of college or an equivalent of education and experience.
• Experience:
  
  1‑2 years of customer service or sales industry experience preferred.
• Licenses:
  Current state/province issued driver’s license with an acceptable driving record; insurance license if required by state/province law and as prescribed by each state board.
• Knowledge, Skills and Abilities:
  • Must be able to pass the Company’s internal presentation certification within thirty days of hire.
  • Ability to work a number of evenings and/or weekends every month.
  • Ability to drive frequently.
  • Ability to obtain and maintain an insurance license if required by state/province.
  • Flexible hours but, at times, must have the ability to work up to 12 hours in a day.
  • Ability to treat others with empathy and respect.
  • Knowledge of computers and some software.
  • Customer service skills.

Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission‑based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (

Note:

As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked)

Postal Code: 35235‑3102

Category (Portal Searching):
Sales

Job Location:

US‑AL - Birmingham