Bilingual Immigration Consultation Specialist

What You'll Do

• Conduct immigration consultations with prospective clients
• Build trust and rapport with individuals and families seeking legal help
• Ask thoughtful questions to uncover needs and identify opportunities for legal review
• Educate clients on the firm's process and potential pathways under attorney supervision
• Handle questions and objections with confidence and professionalism
• Follow up with prospective clients and guide them through the decision-making process
• Deliver a high-touch, white-glove client experience from start to finish
• Partner closely with attorneys and legal staff to ensure clients receive the support they need

This is not a call center role.

• Empathy with confidence
• Structure with warmth
• Sales ability with integrity
• Curiosity with strong listening skills
• The ability to connect with people from diverse backgrounds and cultures
• A genuine desire to help families navigate important life decisions

You will not provide legal advice or represent yourself as an attorney. Your role is to gather information, educate clients about the firm s process, identify opportunities for attorney review, and help qualified prospects move forward with representation.

• Full-time, in-office position in Birmingham, Alabama
• Monday–Friday | 9:00 AM–6:00 PM Eastern Time

Although based in Birmingham, Solano Law Firm operates company-wide on Eastern Time, and all team members follow the same schedule. This is a highly community-focused position. Clients frequently visit the office in person, and you ll become a familiar face within Birmingham s immigrant community. Remote and hybrid work are not available for this role.

• Base Salary: $45,000–$50,000
• Performance-Based Bonus Structure tied to revenue collected and client deposits
• On-Target Earnings (OTE): $70,000–$100,000+ annually
• Top performers regularly earn over $90,000 per year.

At Solano Law Firm, you ll join a mission-driven team that genuinely cares about helping immigrant families build a better future. You ll have the opportunity to make a meaningful impact, develop valuable sales and client-relations skills, and grow your career while being rewarded for your performance.

You ll work directly with individuals and families who are looking for guidance, hope, and a path forward—and you ll play a critical role in helping them take that next step. If you re motivated, people-focused, bilingual in English and Spanish, and excited by the opportunity to change lives while building a successful career, we d love to meet you.

Compensation: $70,000 - $100,000 yearly

• Conduct Immigration Consultations:
  Lead scheduled consultations via Zoom, phone, and in-person from the Birmingham office
• Use Solano s structured consultation process from opening through close
• Create a welcoming, professional, high-trust client experience
• Maintain control of consultation flow

• Conduct thorough fact-finding on immigration history, family relationships, client goals, timeline, and urgency
• Identify opportunities for attorney review
• Document findings clearly and accurately

• Clearly explain potential pathways being explored, firm process, timelines, pricing, and next steps
• Present recommendations confidently and ethically — without creating unrealistic expectations
• Help clients understand the value of legal representation

• Build confidence and urgency ethically
• Conduct trial closes throughout the consultation
• Address objections professionally
• Execute structured follow-up for undecided consultations
• Take ownership of consultation outcomes

• Maintain complete and accurate consultation notes
• Update CRM immediately after every consultation
• Track outcomes, next steps, and follow-up activities

• Participate in daily huddles, coaching sessions, call reviews, and team trainings
• Share client insights and trends with leadership
• Contribute to continuous improvement

This is a high-accountability, performance-driven role.

• 60% overall consultation-to-hire conversion rate
• 30%…