Catering Sales Manager

Craft’s Restaurants is a locally owned Birmingham restaurant concept known for fresh, made-to-order food, signature fried chicken, homemade sauces, fresh salads, wraps, bowls, and more. With locations on Highway 280, 7th Avenue South, and Church Street, Craft’s serves the Birmingham community through dine-in, takeout, drive-thru, and catering.

Craft’s catering serves businesses, schools, teams, organizations, families, and community groups throughout the Birmingham area for corporate meetings, office lunches, events, celebrations, tailgates, team meals, and other group occasions.

Craft’s Restaurants is a locally owned Birmingham restaurant concept known for fresh, made-to-order food, signature fried chicken, homemade sauces, fresh salads, wraps, bowls, and more. With locations on Highway 280, 7th Avenue South, and Church Street, Craft’s serves the Birmingham community through dine-in, takeout, drive-thru, and catering.

Craft’s catering serves businesses, schools, teams, organizations, families, and community groups throughout the Birmingham area for corporate meetings, office lunches, events, celebrations, tailgates, team meals, and other group occasions.

Craft’s Restaurants is seeking a
Catering Sales Manager
to grow our catering business and build lasting relationships throughout the Birmingham community. This is a full-time, on-site role based at
Craft’s on 280 in Birmingham, Alabama
.

The Catering Sales Manager will be responsible for generating new catering business while developing and maintaining relationships with corporate, community, school, organization, and individual clients. This role requires someone who is comfortable prospecting, making connections, following up with leads, identifying new sales opportunities, and turning those opportunities into repeat catering business.

Responsibilities include responding to catering inquiries, preparing proposals and quotes, entering and managing catering orders through Toast, maintaining an active sales pipeline, and following up with prospective and existing clients. The Catering Sales Manager will coordinate orders from the initial conversation through execution and work closely with restaurant leadership, kitchen, and operations teams to ensure order details, menus, pickup or delivery logistics, and timing are handled accurately.

The role will also support local marketing and business development initiatives that increase awareness of Craft’s catering services, strengthen community relationships, and generate new opportunities for the brand.

• Previous experience in catering sales, restaurant sales, hospitality, business development, event sales, or a related field preferred
• Proven ability to prospect for new business, develop leads, and build strong client relationships
• Strong communication, sales, negotiation, and follow-up skills
• Knowledge of catering, food and beverage, hospitality, or event operations
• Commitment to excellent customer service and client satisfaction
• Strong organizational and time-management skills with the ability to manage multiple clients, orders, and deadlines
• Ability to work collaboratively with restaurant, kitchen, and operations teams
• Familiarity with Toast or similar restaurant POS systems preferred
• Comfortable using basic office software and sales tracking tools
• Self-motivated, dependable, and comfortable taking initiative to identify and pursue new business opportunities
• Ability to work flexible hours when needed based on catering orders, events, and client needs