Patient Recruitment Specialist - Clinical Research

Flourish Research is looking for motivated, talented, and creative individuals who want to learn and grow in their careers while contributing to research that changes lives. We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. This is a hybrid opportunity—3 days onsite and 2 days remote. We are actively hiring a Remote Patient Recruitment Specialist to support our Birmingham site, a multi‑specialty clinical research site that supports cardiology, endocrinology, internal medicine, and many other areas of healthcare.

The Specialist assists Clinical Research Coordinators and Investigators in recruiting study participants for Phase I–IV clinical trials in accordance with SOPs, FDA and GCP guidelines, and study protocols.

Location: 2660 10th Ave S, Suite 735, Building 1, Birmingham, AL 35205
Shift: Monday–Friday, 8 AM–4:30 PM (3 days onsite, 2 days remote)
Compensation: $20–$22 per hour + quarterly discretionary bonuses based on performance
Benefits: Health, dental, and vision insurance plans, 401(k) with a 100% employer match on the first 4% of contributions, tuition reimbursement, parental leave, referral program, employee assistance program, life insurance, disability insurance, and 15 days of PTO + 8 paid holidays and 2 floating holidays

• Possess a comprehensive understanding of all active study protocols.
• Perform daily recruitment activities for assigned enrolling protocols.
• Call potential study participants and conduct thorough phone screening.
• Schedule interested participants on a daily visit calendar.
• Review the research database to identify potential subjects for multiple Phase 1‑4 FDA‑regulated trials.
• Enter pertinent medical history and demographic information into the computerized database.
• Request medical reports from general practitioners as needed.
• Communicate with community physicians/staff and answer questions about study protocols.
• Assist with general database maintenance.
• Provide administrative support as assigned.
• Prepare and mail recruitment materials to community and physician offices.
• Perform other duties as assigned.

• Impeccable organizational skills and attention to detail.
• Exceptional professionalism.
• Commitment to excellence and quality patient care.
• Excellent communication and interpersonal skills to effectively interact with clinicians and the research team.
• Ethical compass that compels honesty, detail‑orientation, and self‑drive.
• High‑level critical thinking skills.
• Proficiency with computers and Microsoft Office Suite.
• Comfortable in a fast‑paced, productive, high‑performing environment.

• Medical work experience, preferably with phone‑based patient/customer service experience.
• Call center experience is a plus.
• Clinical research or previous patient recruitment experience is a plus.
• Proficient knowledge of medical terminology.
• Excellent oral and written communication skills.
• A clear understanding of GCP regulatory requirements.
• Previous experience with electronic medical records is preferred.

Flourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, sex (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status, veteran status, political affiliation, or any other factor protected by law. Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees.