Restaurant Maintenance Technician

Position Overview

This is a unique opportunity to support Chick‑fil‑A restaurants exclusively through a best‑in‑class service network. You’ll enjoy independence in the field, backed by strong technical and operational support — giving you the tools, resources, and training to succeed. If you’re a skilled technician who takes pride in solving problems and keeping critical systems running, this role is for you.

The Restaurant Maintenance Technician provides both preventative and reactive maintenance support across a defined local market. This role ensures restaurant kitchen equipment and related building systems meet all performance standards through timely diagnostics, repair, and preventative service.

• Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment
• Service commercial cooking equipment, refrigeration systems (including sealed systems), specialty food service equipment, and base building HVAC systems
• Respond to operator service requests within established service level agreements
• Service equipment including (but not limited to):
  Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, Garland Grill
• Communicate with manufacturers for diagnosis support and parts identification
• Consult with the Chick‑fil‑A Technical Assistance Team while onsite
• Install ordered parts accurately and professionally
• Complete accurate and timely documentation including work orders, time reporting, receipts, and truck stock inventory
• Maintain an organized service vehicle, tools, and parts inventory
• Support on‑call emergency response during non‑standard hours
• Follow safe work practices and accident prevention procedures
• Participate in continuous OEM training and certification programs
• Engage with equipment partners, suppliers, and vendors supporting the service network
• Maintain productivity levels in accordance with company standards

• Technical trade school training and/or relevant hands‑on experience
• Minimum 5+ years of related trade experience or equivalent
• Proven training or experience in one or more of the following: sealed refrigeration/HVAC systems; electrical systems; mechanical systems; process controls; hot side cooking equipment and/or mechanical power transmission
• Experience servicing kitchen equipment, facilities, or construction systems
• EPA Universal Certification
• Valid state driver’s license and proof of insurance
• Safe driving record (MVR required)
• Ability to safely operate company vehicles
• Strong mechanical aptitude and troubleshooting skills
• Ability to read diagrams and schematics
• Proficiency in Microsoft Word, Excel, and mobile service applications
• Excellent written and verbal communication skills
• Self‑starter with the ability to work independently
• Positive, service‑oriented attitude

• 100% travel within a defined local market
• Limited overnight travel mostly for onboarding and training

• Ability to work extended periods during emergency or priority situations (including overtime)
• Lift, carry, push, or pull up to 50 pounds
• Climb ladders and stairs up to two stories (with ladder safety training)
• Frequent bending, twisting, kneeling, crouching, and crawling
• Extended periods of standing and walking on even and uneven surfaces
• Frequent use of arms, wrists, and hands to operate tools and machinery
• Ability to work indoors and outdoors in varying weather conditions

Competitive compensation and benefits including, but not limited to, a full range of health care benefits, paid time off, and 401(k).

Applicants must be currently authorized to work in the United States on a full‑time basis. The employer will not sponsor applicants for work visas.

Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law.