Field Services | Installer

Business Interiors, a Miller Knoll Certified Dealer, is seeking to fill an Installer position (On-site in Birmingham, AL) for our rapidly growing company. The Furniture Installer is a skilled professional who brings a vision to reality by delivering high-quality furniture installations at client locations. With a keen eye for detail, exceptional problem-solving skills, and a commitment to teamwork, this role ensures every installation meets the company’s standards and exceeds customer expectations.

ESSENTIALS FUNCTIONS:

• Preparation for Installation or Delivery: Check that order is complete, load truck, and unload product on site. Prepare installation sites, ensure proper placement and removal of any existing furniture or obstacles if required.
• Installation and Assembly: Perform the installation and assembly of a wide range of furniture products, including but not limited to desks, chairs, cabinets, workstations, conference tables, marker boards, and shelving units, ensuring they are set up correctly and securely.
• Quality Assurance: Inspect all installed furniture for proper functionality and safety. Make any necessary adjustments or repairs to ensure quality and durability.
• Safety and Compliance: Adhere to safety standards such as OSHA requirements and company policies to ensure a safe working environment for all. Handle all tools and equipment responsibly.
• Final Inspection of Job Site: All furniture is to be cleaned with labels removed. All trash should be removed and properly disposed of. Site should be free of debris and vacuumed.

KEY RESPONSIBILITIES:

• Adhere to company safety procedures.
• Handle heavy furniture items with care, following safety protocols to prevent injuries and damage to products.
• Load products onto truck using proper equipment.
• Check off product to confirm order is complete.
• Ensure all necessary equipment and tools for unloading and installing the product are properly secured on the truck before departure.
• Secure product in truck so no damage occurs during transportation.
• Confirm proper documentation and PPE needed to enter job site.
• Review install drawings and office paperwork prior to arriving at job site. Ensure all drawings and office paperwork are taken to job site for reference.
• Safely deliver products to the job site while ensuring compliance with all traffic laws.
• Upon job site arrival, verify correct location for delivery. For installations with multiple locations, verify each floor, room, and/or location.
• Unload products from truck and verify no damage from transit.
• Deliver products to designated area and place products in correct locations based on starting point.
• Determine the correct order of installation.
• Refer to instructions when installing products, if needed.
• Verify power needs and location of power.
• If installing a wall mounted product, determine what the wall type is and the correct fasteners to use.
• Mark walls properly based on installation drawings.
• Determine the proper placement for wall mounts so they are securely attached to the wall.
• Build, mount, and install products accurately.
• Verify all hanging bars, coat racks, etc. are installed in cabinets.
• Verify products are level and aligned.
• Verify all lights work properly and cords or wiring is hidden.
• Verify electrical works properly and all cords are hidden.
• Confirm each product is in proper working condition, including locks.
• Wipe product down and remove any visible tags or stickers.
• Remove all debris and vacuum area.
• Take multiple pictures of all products delivered and send them to appropriate team members.
• Provide product demonstrations to clients as needed to highlight features and functionality.
• Facilitate client inspections of products to ensure satisfaction and address any concerns.
• Obtain client sign off and submit…