Social Services Assistant

Overview

Diversicare invites you to join our team of caregivers and support post-acute care services at 48 skilled nursing and long‑term care centers across the Southeast, Midwest, and Southwest United States.

Our mission is to improve every life we touch by providing exceptional healthcare and exceeding expectations. We are guided by the core values of integrity, excellence, compassion, teamwork, and stewardship.

• Medical/Dental/Vision
• Excellent 401(k) plan
• Tuition reimbursement
• Vacation, holiday, and sick time
• Long and short‑term disability
• Employee assistance program
• Life insurance
• Referral bonuses
• DiversICARE employee hardship fund
• Pay advancement program – OnShift Wallet

• Assist in pre‑admission and admission processes with customers, including providing tours and signing paperwork.
• Interview clients and families to determine financial status and need for Medicaid assistance.
• Assist families in applying for clients’ Medicaid (ICP) approval and attend annual Medicaid eligibility reviews when clients cannot attend.
• Maintain tracking and reporting of Medicaid application statuses alongside the facility bookkeeper.
• Support the Social Services Director with interviewing residents and families to obtain relevant past and present social histories.
• Document progress and update plans of care at interdisciplinary conferences.
• Provide one‑on‑one counseling or group discussions to help residents and families adjust to admission.
• Assist the Social Services Director with planning post‑discharge services and follow‑up care.
• Maintain effective communication with residents, families, health‑care professionals, and facility staff.
• Assist residents and families in any situation as needed.
• Handle protected health information in financial and medical records as required.

• Minimum high school diploma or equivalent; bachelor’s degree in social work or human services preferred.
• One year of supervised social work experience in a health‑care setting, working directly with individuals.
• Experience or knowledge of the Institutional Medicaid Program (ICP) and its application process preferred.
• Ability to work with a variety of people in community and health‑care settings.
• Ability to make decisions concerning procedures based on evaluations and interpretations of clients’ case histories.

Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.

(EOE)