Senior Observability Platform Engineer

SS&C is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut, with 27,000+ employees in 35 countries. The company provides expertise, scale, and technology to 20,000 financial services and healthcare organizations worldwide.

The position offers an exciting opportunity for software engineers passionate about open source software, Linux, Kubernetes, and Observability. The monitoring stack will provide comprehensive monitoring across system metrics, database performance, network health, and message queues.

The successful candidate will be responsible for designing, developing, implementing, and maintaining a comprehensive observability stack, including tracing, telemetry, logging, health monitoring, visualization, and dashboards.

• Design and implement a robust observability framework using composable open source solutions like Prometheus, Alert manager, Open Telemetry, Grafana, Alloy, Loki, Promtail, Tempo, Thanos, ELK stack, Zabbix, and similar.
• Develop and maintain health monitoring and alerting systems for compute platforms, databases, network infrastructure, and Kubernetes-based platforms, including GPU-supported environments.
• Create and manage visualization dashboards to monitor system performance, resource utilization, and operational health.
• Implement scalable, distributed logging and tracing solutions to diagnose, troubleshoot, and resolve system issues effectively.
• Collaborate with development and operations teams to integrate observability practices into the development lifecycle.
• Conduct performance analysis and optimization to ensure system reliability and efficiency.
• Stay updated with the latest trends and technologies in observability and performance monitoring.
• Collaborate with cross-functional teams to troubleshoot and resolve infrastructure issues.

• Proven experience in observability, system and network monitoring, and system performance analysis, particularly in a cloud or data center environment.
• Expertise in implementing and managing observability tools and technologies, such as composable open source solutions and commercial solutions.
• Hands-on experience with Kubernetes.
• Experience with infrastructure-as-code and configuration management tools, such as Consul, Git Hub, Salt Stack, Terraform, etc.
• Proficiency in scripting and automation using languages, such as Go, Python, Shell.
• Excellent problem-solving skills and the ability to work independently or as part of a team.
• Strong communication skills and the ability to work in a fast-paced, dynamic environment.

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

SS&C offers excellent benefits, including health, dental, 401k plan, tuition, and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.