Delivery Driver; non CDL

Position Description

Pay Rate: $19.00/hour. Primary focus is the delivery of product to customers ensuring customer satisfaction through on-time delivery and professional interaction. The Delivery Driver (non‑CDL) is responsible for providing timely transportation of products from origin to destination as assigned, along with unloading and staging products at the customer’s place of business. Expected to maintain professional representation of the Company in all interactions with customers and through responsible driving, while providing excellent customer service and building strong customer relationships.

• Abide by all Company safety policies and state and federal transportation regulations.
• Assist in verification of all outgoing and incoming product for accuracy in terms of size, amount and type.
• Collect payments from customers in monetary form acceptable to Company.
• Efficiently unload cargo and stage products at customer’s place of business.
• Ensure all administrative paperwork concerning delivery orders required to move with shipments is available for inspection and that appropriate paperwork accompanies delivery.
• Maintain professional representation of the Company in all interactions with customers and through responsible driving.
• Maintain records required for compliance with state and federal regulations, including driver’s logs, records of fuel purchases, mileage records and other records required by law and Company policy.
• Occasionally operate powered industrial vehicles (forklift pallet jacks, order pickers, etc.).
• Timely transportation of product from origin to destination as assigned.

• Action‑Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaboration – Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively – Developing and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
• Decision Quality – Making good and timely decisions that keep the organization moving forward.
• Drives Results – Consistently achieving results, even under tough circumstances.
• Ensures Accountability – Holding self and others accountable to meet commitments.
• Equipment Utilization – Ensuring optimum utilization of warehouse or production plant, equipment and materials.
• Health and Safety – Managing and applying safe systems of work.
• Masters Service Conversations – Navigating customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close.
• Navigates Field Service Interactions – Briefing customers on service interaction, confirming logistics, defining scope, displaying appropriate body language, offering alternative or interim solutions, reading tone and body language, reflecting and planning for future interactions.
• Plans & Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
• Policy & Procedures – Monitoring, interpreting, and ensuring policies and procedures align with organizational strategies and objectives.
• Service Into Sales – Recognizing sales opportunities during service interactions, presenting products and solutions compellingly, recognizing clues for added needs, referring needs to appropriate teams, and transitioning from service to sales conversation.
• Verbal Communication – Expressing ideas, requesting actions, formulating plans, and policies through clear and effective verbal communication.

• High School or GED degree.
• 1–2 years of related experience preferred.

• Navigates Field Service Interactions
• Policy & Procedures
• Masters Service Conversations
• Service Into Sales
• Verbal Communication

• Physical demands:
  May need to stand, walk, sit, use hands to handle objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk, hear, taste and/or smell. May occasionally lift products up to 50 pounds and handle tires greater than 50 pounds. Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Work environment:
  Exposed to weather conditions. Noise level usually moderate.
• Travel required:
  
  75% of the time; no overnight stays (CDL drivers will have overnight stays).

DEL‑NON‑CDL

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace.