Executive Administrative Assistant

Executive Administrative Assistant

Location:

Hybrid - Birmingham, MI, USA

Employment Type:

Full-Time

Compensation: $68,000.00 - $85,000.00 (Range applies to US candidates only) + Benefits/Variable Comp - Range may vary based on experience.

Benefits Offered:
Vision, Medical, Life, Dental, 401K

Summary

The Executive Administrative Assistant serves as a trusted partner and primary point of contact for internal and external stakeholders supporting the Chief Customer Officer, Senior Vice President of CSRC (Customer Support & Remote Consulting), and Senior Vice President of Consulting Services. This role is responsible for managing executive priorities, coordinating communications and strategic initiatives, facilitating executive operations, and supporting cross-functional collaboration.

The Executive Administrative Assistant will also help drive organizational effectiveness through executive outreach, meeting and event coordination, and oversight of special projects in a fast-paced, highly collaborative environment.

Primary

Duties & Responsibilities

* Provide high-level administrative support to the Chief Customer Officer, SVP of CSRC, and SVP of Consulting Services, including managing complex calendars, coordinating meetings, preparing correspondence, and handling confidential information.

* Coordinate detailed domestic and international travel arrangements, including itineraries, agendas, accommodations, and travel-related documentation.

* Serve as a strategic partner and gatekeeper for executive leadership, ensuring schedules are prioritized, optimized, and aligned with business objectives.

* Facilitate seamless communication between executive leadership and internal departments while building strong cross-functional relationships across the organization.

* Maintain awareness of ongoing business priorities and proactively keep leadership informed of upcoming commitments, issues, and action items.

* Manage competing priorities with professionalism, discretion, urgency, and strong follow-through in a fast-paced environment.

* Plan and coordinate leadership meetings, team offsites, and all-hands events, including logistics, budget tracking, vendor coordination, travel arrangements, agendas, and presentation materials.

* Prepare, maintain, and distribute executive and team materials, including biographies, organizational information, and leadership resources.

* Coordinate business-related meetings and events, including agenda management, note-taking, logistics coordination, and follow-up actions.

* Prepare and submit timely expense reports for executive leadership.

* Conduct miscellaneous research, purchasing, and special projects as needed.

* Partner cross-functionally with teams including Procurement, Legal, Finance, People Operations, Talent Acquisition, and Communications.

* Attend staff meetings and document meeting notes, action items, and follow-ups.

* Actively collaborate with and contribute to the broader administrative support community.

* Provide backup administrative support for other executives and Executive Assistants as needed.

* Offer guidance and support across the administrative team while leading by example through professionalism and collaboration.

* Support additional ad hoc projects and operational initiatives as assigned.

Required

Education and Experience

* Bachelor's degree in Business Administration or a related discipline, or equivalent combination of education and relevant work experience.

* 5-10+ years of experience providing executive-level administrative support to C-suite leaders, preferably within a public company or fast-paced corporate environment.

Preferred

Education and Experience

* Demonstrated experience providing high-level administrative support in a fast-paced corporate environment.

* Strong knowledge of office management systems, processes, and administrative best practices.

Knowledge, Skills, and Abilities

* Ability to handle highly sensitive and confidential information with professionalism and discretion.

* Exceptional organizational, time management, and prioritization skills with the ability to manage multiple competing demands.

* Strong attention to detail with excellent…