Escrow Assistant​/Receptionist; in office

Escrow Assistant - Responsibilities

Greet, interact, and assist visitors and customers; answer and direct incoming phone calls; receive, sort and route mail. Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title. Communicate regularly with customers during the escrow process flow. Interpret various agreements as they relate to escrow closings. Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience.

• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with internal teams and external customers
• Problem solver with strong organizational skills, detail oriented, curious and eager to learn
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent
• 2+ years escrow-related experience preferred

$18.46 - $24.63 hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job‑related knowledge, skills, experience, business requirements and geographic location.

First American is an equal opportunity employer in every sense of the term. Eligible employees receive a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and an employee stock purchase plan.