Associate Director, Experience Design

Company Description

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce.

Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

The Digitas culture is made up of fearless, inventive and generous Unicorns of all kinds.

Our Experience Design team crafts digital experiences people love to use. We are collaborators and innovators who thrive in multidisciplinary teams. We can start from a blank page and help realize the vision for a great experience, and aren’t afraid to get our hands dirty making that vision a reality.

Our experience runs the gamut from site to mobile, eCom to campaign, marketing to editorial to product, with one foot in beautiful visual expressions and the other in rock-solid user experience. At heart we are designers who love creating new, meaningful experiences and are well versed in the practice of modern digital experience creation.

We’re looking for a leader who will help set the vision for their teams and their projects. You’ll be as comfortable sweating the details of a design interaction as you are presenting your teams’ work. You’ll be a mentor and a manager, developing talent to be their best. And you’re passionate about growing your own talent, as well.

Things we want to see in you:

• A portfolio of beautiful, usable experiences designed for all kinds of devices and contexts, showcasing impactful experiences for products and platforms, campaigns and content
• Hybrid design experience: strong UX fundamentals paired up with refined UI and visual design skills
• Well versed in the fundamentals of visual design: color, typography, illustration, motion, etc.
• (Not so) basic prototyping capabilities
• Exceptional ability to create, maintain, evolve and use a design system
• Strong experience in discovery-based activities, user research, and agile processes
• Demonstrated ability to think holistically about an experience to ensure user and business needs are met
• Competency to create site maps, wireframes, user flows, journey maps and other experience models
• Complete comfort sketching and riffing with a team to arrive at exceptional design solutions
• Experience partnering with other capabilities to strategize, design and build the work, including annotating complex interactions
• High level of proficiency in Figma and Adobe CC
• Experience with generative AI tools (e.g., Figma AI, ChatGPT, Claude, Google Gemini, Midjourney, Runway) is a plus, especially for tasks like ideation, research, or content generation
• Amazingly awesome written and presentation skills that showcase passion, informed opinions and design rationale
• Strong experience leading project teams of designers and content strategists to produce on time and quality deliverables – you must be able to get briefed on a new project, collaborate with a team to tackle the challenge, and manage, organize and defend the work of your team members, while also contributing to the day to day outputs
• At least a couple years of experience managing and mentoring direct reports and junior talent in their career growth

Great candidates often have:

• A four-year degree
• A formal design education, and 7-9+ years of experience being sort of amazing
• Additional study in HCI, Human Factors or Graphic Design
• Enough research experience to be dangerous
• A robust portfolio of work across devices and platforms
• Basic understanding of front-end development technologies
• A familiarity with common social platforms
• Creative agency experience desired
• Prior experience with…