Guest Experience Concierge — Front Desk Specialist
Job in
Birmingham, Oakland County, Michigan, 48012, USA
Listed on 2026-07-31
Listing for:
Kids for the Future
Full Time
position Listed on 2026-07-31
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
The Townsend Hotel in Birmingham, MI is seeking a Regular Full Time front desk/guest services professional. You will handle reservations, concierge tasks, host/hostess duties, and manage check-in/out, phone calls, and lobby operations with knowledge of Opera Cloud PMS and Open Table.
Candidates should have a high school diploma (associate/bachelor preferred) and at least 1 year of front desk hospitality experience. Excellent communication and guest service skills are essential.
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