Sr. User Architect

About the Role

Weareseekinga Senior User Experience Architecttolead UXstrategy and executionacross client digital platforms, websites, applications, and new business initiatives.

Thisrole requiresastrongsystems thinkerwhocanindependentlytranslateresearch,business goals, and customer needs into scalable experience solutions and clearly documented requirements.

Theidealcandidateishighlycollaborative,confidentfacilitatingworkshopsandstakeholder conversations, and experienced working across cross-functional teams including strategy, creative, technology, analytics, and client leadership.

You will help define user flows, information architecture, interaction models, and component-basedexperienceswhileensuringsolutionsaregroundedinresearch,data,accessibility,and usability best practices.

Thispositionisbasedin Birmingham,MIwith occasionaltravelasneeded.

Wedesignhowdigitalexperienceswork-for everyone.

OurUXteambrings the customer perspective into every stage of the design and development process.

Wepartneracrossstrategy,creative,technology,analytics,andclientteams tocreate thoughtful, scalable experiences grounded in user needs and business goals.

Webelievegreat experiencedesigncomesfromcollaboration,curiosity,andcontinuousiteration. Through workshops, research, prototyping, testing, and critique, we work together to solve complex problems and create experiences that improve people's everyday interactions with brands and product

Designstarts withconversation.

Aspartofthe

UXteam,youwillcollaboratecloselywith strategists, designers,developers, clients, and partner agencies to shape digital experiences from concept through delivery.

Your day may include facilitating workshops, translating requirements into experience architecture, developing prototypes, presenting solutions to clients, contributing to design systems,andpartneringwithcross-functionalteamstosolvecomplexexperiencechallenges.

We value curiosity, initiative, clear communication, and thoughtful problem solving. Success in thisrolemeans buildingtrustwithclientsandteammates whiledeliveringhigh-qualityworkthat balances customer needs with business objectives.

• Deepunderstandingofuser-centereddesignprinciples,interactiondesign,information architecture, and experience strategy.
• Ability to lead large-scaledigital experience projects from discovery through delivery with minimal oversight.
• Experience translating business goals, user needs, and research insights into scalable UX solutions and clearly documented requirements.
• Expertise creating user flows, wireframes, prototypes, process flows, functional specifications, and component-based experience documentation.
• Strong understanding of CMS-driven and component-based design ecosystems.
• Ability to architect experiences across standalone and integrated digital platforms and applications.
• Experience collaborating with cross-functional teams including strategy, creative, technology, analytics, and client stakeholders.
• Strong facilitation and communication skills, including leading workshops, presenting work, and guiding stakeholder discussions.
• Ability to justify design decisions through research, testing, analytics, and UX best practices.
• Experience planning, conducting, or supporting qualitative and quantitative UX research activities.
• Strong organizational skills with the ability to manage multiple projects and priorities in a fast-paced agency environment.
• Proven ability to mentor junior team members and contribute to a collaborative team culture.

• Experience designing accessible experiences aligned with WCAG standards and inclusive design principles.
• Experience contributing to or maintaining enterprise design systems.
• Deep understanding of brand storytelling and marketing-driven experience design.
• Familiarity with personalization, audience segmentation, and data-informed experience design.
• Working knowledge of:
• Figma
• Adobe Creative Suite
• Collaboration and prototyping tools

• 5-8+ yearsof experience in UX, product design, or experience architecture within a digital agency, consultancy, or enterprise environment.

• Candidatesshouldprovideaportfoliodemonstrating
  
  UXprocess,systems thinking, interaction design, and problem-solving across digital experiences.

• MastersEducationinHCIprogramorequivalentUXrelatedprogram
• Expertiseindesigningfor Adobe Experience Manager .
• HTMLandCSScodingskillsfor prototyping.
• Expertisewithdesignguidelinesanddevelopmentonnativemobile platforms.

MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

If you require accommodation for any part of the application or hiring process, please submit your request through one of the following methods listed below:

a) Dedicated…